Introduction
Welcome to Resilient Health Portal(referred to as "we", "us", or "our"). This Privacy Policy is designed to help you understand how we collect, use, and safeguard your personal information when you use our website: www.resilienthealthcoach.co.za. By accessing or using our services, you agree to the terms outlined in this policy.
Data Collection
We collect various types of personal information to provide and improve our services. This information may include:
- Personal details (name, email, address, phone)
- Payment information for subscription or coaching services (Card or banking details are not stored)
- Information voluntarily provided through surveys or feedback forms
- Website usage data through Google Analytics
Use of Data
Your information is used for the following purposes:
- Providing and maintaining our services
- Notifying you about changes to our service
- Providing customer support
- Monitoring your usage of the service
- Detecting, preventing and addressing technical issues
- Personalizing your experience on our platform
- Processing payments and delivering relevant services
- Sending newsletters or promotional materials if you opt-in
- Improving our website and services through analytics
- Enhancing our services through training of coaches
Protection Measures
We prioritize the security of your data:
- Your payment information is processed securely through our payment portal.
- We use encryption and secure protocols to protect data transmission.
- Access to your personal information is restricted to authorized personnel only.
User Rights
You have the right to:
- Access, correct, or delete your personal information.
- Opt-out of receiving newsletters or promotional materials.
- Request information about the purposes of data processing.
Disclosure of Data
Resilient Health Portal may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Resilient Health Portal
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Transfer of Data
Your information, including Personal Data, may be transferred to -- and maintained on -- computers located outside of your province, state, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside the Republic of South Africa and choose to provide information to us, please note that we process all data in South Africa.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Third-party Affiliations
We do not engage in affiliate programs. However, our website uses Google Analytics for analytics purposes. Google Analytics may collect information about your use of the site.
Policy Changes
We may update this Privacy Policy to reflect changes in our practices. Check this page for the latest information. By continuing to use our services, you agree to the revised policy.
Queries or Contact
For any questions or concerns regarding your privacy, contact us at [*** Email].
Other Information
- Learning Material: Our platform provides learning materials to enhance your transformation journey.
- Newsletter Options: You have the choice to subscribe or unsubscribe from our newsletters.
- Payment Portal: Secure payment processing is facilitated through our payment portal.
- User Account Functionalities: Your account allows you to access and manage your coaching services and information resources.
We strive to keep your information secure and treat it with the utmost confidentiality. Thank you for choosing Resilient Health Portal.
